Terms
How the hosted service is meant to be used.
These terms are a plain-language baseline for the Slack app and related web surfaces. They explain the basic service relationship without pretending the product has guarantees or enterprise promises it does not currently support.
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Workspace installation responsibility
The Slack app should only be installed by someone who has permission to do so for that workspace. Workspace admins are responsible for how the product is introduced, configured, and used in their Slack environment.
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Acceptable use
- Do not use the service to harass, threaten, or abuse players.
- Do not attempt to access another workspace's data or hidden game state.
- Do not use the service in a way that breaks law, policy, or Slack platform rules.
- Do not treat internal/debug paths as public customer tools.
Field note
Slack dependency and service changes
The product depends on Slack and other third-party services such as Stripe and hosting infrastructure. Features may change over time, and the service may be paused, limited, or adjusted to protect security, comply with platform rules, or keep the product working reliably.
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Billing and subscriptions
Free and paid options are described on the pricing page. Pro is currently listed at $20 per workspace per month and is billed through Stripe when checkout is enabled. Enterprise is listed at $60 per workspace per month and uses self-serve checkout when the configured Stripe price is active; otherwise access is handled through the contact route. Paid access is tied to the workspace/customer path rather than browser gameplay.
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Contracting party and jurisdiction
These public terms are a pre-sale product baseline. The final legal contracting entity, registered address, governing law, and jurisdiction are not published here yet and must be supplied before the first paid sale. Use the contact route for questions while that information is being finalized.
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Workspace administration and player content
The person installing Trustactic represents that they have permission to install and administer the Slack workspace. Workspace administrators are responsible for informing players about the game, choosing suitable channels, and handling player-created names, answers, votes, and discussion content. Trustactic may suspend an installation or game when needed to protect the service, respect Slack rules, or respond to abuse.
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Availability and limits
We do not promise uninterrupted uptime, perfect availability, or feature permanence. The service is provided on an as-available basis and may evolve as the product hardens.
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Support and contact
Questions about terms, support, billing, or workspace access should go through the contact route. Enterprise or event-specific commitments may require a separate written agreement.