Contact
Support, billing, privacy, and security questions.
Use this route for customer support, enterprise and event enquiries, billing questions, privacy requests, and install or security concerns.
Best routing
Support: install problems, access issues, command failures, stuck workspace setup
Billing: plans, renewals, cancellations, invoice questions
Privacy or legal: data, deletion, terms, trust questions
Security: suspicious installs, access concerns, boundary questions
Send an enquiry
We do not publish a support mailbox yet. This form stores your request for follow-up through the admin/support process.
Field note
Before you submit
Send only the context needed to route the request correctly.
Response timing is not guaranteed on the public site yet, so include enough context in the first message.
Workspace name, affected route, what failed, and any public support code are usually enough.
Do not send secrets, tokens, or copied hidden game-state details from Slack or admin surfaces.
Field note
Related trust pages
Use these pages when the question is about policy or service boundaries rather than a broken step.