Setup guide
Open the channel.
Start the first room.
This guide is for workspace setup, not developer setup: install the app, add it to a Slack channel, open the lobby, gather players, and begin.
Slack first
The game starts and stays in Slack.
The browser is only the setup and admin layer. Players should not need to leave Slack to join or play.
Admin path
Use the console after the room is open.
Workspace defaults, billing, history, and recaps belong in the console once the install and first game path are working.
Preflight
Check these before you begin.
Most first-game failures happen because the workspace or the channel is not actually ready for the Slack side of the flow.
Field note
Before you run the first command
First-game path
Follow this order exactly.
This is the cleanest customer setup path for a first live room in Slack.
Workspace setup
Install the Slack app
Start from the Slack install flow so the workspace and installer browser session are linked correctly.
Add the app to the channel
Choose the Slack channel where the game should unfold. Gameplay stays there after setup.
Open the lobby
Run the first command in that channel to create a lobby for the room.
/trustactic newGather the players
Each player joins from the same channel. They do not need a browser account just to take part.
/trustactic joinBegin when the room is ready
Start role dealing and the first live game once everyone has joined.
/trustactic beginOpen the console for admin work
Use the webapp afterward for workspace defaults, templates, billing, history, and support.
Expected results
What should happen after each step.
If the expected result does not happen, stop there and fix that step before moving on.
Field note
Verification points
Commands
The small set that gets a room live.
A first workspace does not need every possible command on day one. These are the ones that matter immediately.
First-game commands
These are the only Slack commands a new workspace usually needs to start the first room.
/trustactic newOpen a lobby in the current Slack channel.
/trustactic joinJoin that lobby from the same channel.
/trustactic beginStart the game once enough players are present.
/trustactic statusCheck the current game phase and safe status information if the room seems stuck.
After install
What admins do in the browser.
Once the Slack side is working, the webapp becomes the command-center surface for the workspace admin.
Field note
Console responsibilities
This is the admin/customer control surface, not the game board.
Change workspace defaults and template settings
Review billing and plans
Check recent sessions and recaps
Use support and installation health context
Field note
What players do not need
Keep the player path simple and channel-native.
Common problems
Fix the first-room issues fast.
These are the common failures customers hit before the first successful live game.
Troubleshooting
The app is installed but commands do nothing
Confirm the app is still installed in the workspace and available in the Slack channel where you are typing the command.
Players cannot join
Make sure the lobby was created in that same channel with `/trustactic new` and that the players are members of the channel.
The browser does not show admin access
Re-authorize from the same browser or use the workspace admin/upgrade path to restore the installer session.
Install failed
Return to the Slack install flow and follow the retry path. If it still fails, use the contact route with the public support code.
If something fails
Use the safest recovery path.
Do not jump ahead to later steps. Fix the point of failure first, then continue the setup sequence.
Field note